Saturday, September 19, 2009

Doom and Gloom, Again!

When I was young, foolish, and idealistic, I easily fell for the doom-and-gloom scenarios. They all sound just plausible enough. And if you are civic-minded you want to get out there and "stop it" or "fix it". Only by being run through this idiocy a number of times have I become a jaded cynic unwilling to get caught up in the latest fashionable doom-and-gloom story.

Here's the current version given by Vincent Rossmeier in an article on Salon that reviews the book A Better Pencil by Denis Baron. Baron's book looks at the looming threat of "the Internet" to human civilization:
By now the arguments are familiar: Facebook is ruining our social relationships; Google is making us dumber; texting is destroying the English language as we know it. We're facing a crisis, one that could very well corrode the way humans have communicated since we first evolved from apes. What we need, so say these proud Luddites, is to turn our backs on technology and embrace not the keyboard, but the pencil.

...

His [Baron's] thesis is clear: Every communication advancement throughout human history, from the pencil to the typewriter to writing itself, has been met with fear, skepticism and a longing for the medium that's been displaced. Far from heralding in a "2001: Space Odyssey" dystopia, Baron believes that social networking sites, blogs and the Internet are actually making us better writers and improving our ability to reach out to our fellow man. "A Better Pencil" is both a defense of the digital revolution and a keen examination of how technology both improves and complicates our lives.

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Historically, when the new communication device comes out, the reaction tends to be divided. Some people think it's the best thing since sliced bread; other people fear it as the end of civilization as we know it. And most people take a wait and see attitude. And if it does something that they're interested in, they pick up on it, if it doesn't, they don't buy into it.

I start with Plato's critique of writing where he says that if we depend on writing, we will lose the ability to remember things. Our memory will become weak. And he also criticizes writing because the written text is not interactive in the way spoken communication is. He also says that written words are essentially shadows of the things they represent. They're not the thing itself. Of course we remember all this because Plato wrote it down -- the ultimate irony.

We hear a thousand objections of this sort throughout history: Thoreau objecting to the telegraph, because even though it speeds things up, people won't have anything to say to one another. Then we have Samuel Morse, who invents the telegraph, objecting to the telephone because nothing important is ever going to be done over the telephone because there's no way to preserve or record a phone conversation. There were complaints about typewriters making writing too mechanical, too distant -- it disconnects the author from the words. That a pen and pencil connects you more directly with the page. And then with the computer, you have the whole range of "this is going to revolutionize everything" versus "this is going to destroy everything."

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Computer socialization -- is this putting an end to face-to-face human interaction? Or does it let us expand our social networks when face-to-face communication is not possible, either because of geographic distance or some other barrier? Obviously, there are people who will reject these kinds of things out of hand and say the only meaningful communication is the one that I can have face-to-face with someone, who say calling Facebook "friends" friends is the end of the meaning of friendship.

On the other hand, I survey my students all the time about this, and there's confirming data from the Pew Internet and American Life Project that, in fact, what people are using programs like Facebook and e-mail and chats for is to reinforce friendships and to maintain friendships across distance. My students say I did this semester abroad and the only way I could keep in contact with my friends was through Facebook, and stuff like that. I don't think for most people it replaces anything. I think it extends it. But certainly, there are people who want to say, look I have 15,000 Facebook friends and look how popular I am.

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We have, through the history of communications, this whole tension between giving people the tools to express themselves and regulating that expression: Who should be allowed to publish? Whose manuscript should be allowed to appear as a play in the 17th century? In London, you had to have government approval before you could put on a play. Shakespeare had to get that approval from the authorities. So what the computer does is subvert those traditional gate-keeping facilities. You don’t need an editor, you don’t need a publisher. All you need is a Wi-Fi and an Apple laptop and a place to sit at Starbucks and you’re a writer. And the funny thing is that you could put anything out there, and somebody is going to read it. Writers spend their whole lives looking for readers and now with the computer, readers are there. They’re just waiting for people to put stuff online. Does this dilute the quality? That’s a matter of opinion. Giving more people the authority to write – people are doing it and they seem to find things to say and they’re finding readers and that’s one criterion for successful writing: having an audience.

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There’s always been too much to read. Nobody read all the books at the Great Library of Alexandria. Nobody was capable of doing that then. Nobody is reading all that’s online today. What we need and what we always seem to get is a way to make this glut of information navigable. We need search engines, we need indexing, we need reviews. We have all this apparatus to find the data we’re looking for.

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The more people use technology, the more people communicate, the more people in power become concerned with how to control that use. There are two forces pushing against each other. Whether it’s government or religious organizations or schools controlling what children do online or parents controlling what their kids are doing with communication technologies or groups online self-organizing and deciding how to control what does and does not get expressed -- it’s similar to what happened when printing presses became a major means of communication or when radio and TV became major communication players. How do you license, how do you control what gets said on the air? There’s a lot of bad stuff online and there’s a lot of good stuff online, and it’s going to take a long time to figure out what standards and regulations are going to be acceptable that aren’t going to stifle creativity but that are going to give people some security as well.
I'm in the "freedom" camp. Regulation is a last resort. A truly civil society relies on individual good judgment, then on layers of social approval/disapproval by family, peers, community, nation, etc., and finally you invoke laws and regulation as a last defense against real dangers. But the mailed fist needs to come last to handle the incorrigible, not as a unthinking, immediate reflex to "control" people.

An example of control: I read recently an account of the tens of millions of "regulatory dollars" (lawyers, bureaucrats, company official, self-appointed moral censors) being spent on the one-second exposure of Janet Jackson's nipple during a wardrobe malfunction. That is so out of proportion to any "social harm" that it is ludicrous. Those tens of millions would be better spent feeding the poor. But instead they are sucked up by the rich and powerful as they sit and pontificate on how they will impose "morals" on society. But this presupposes that letting people starve to death is morally OK. It isn't. It just doesn't get the glamour press that Janet Jackson's nipple commands.

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